Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-25 Business days |
| Canada, Europe |
10-25 Business days |
| Australia, New Zealand |
10-25 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of cherryourshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Kathy H.
Very pretty, good material, stretchy and soft! I ordered a size medium and it’s perfect as a crop top (-: I’m usually a size XS
Samantha M.
The top isn’t see through which I’m happy about. The tops material is a stretchy material and it’s very comfortable. What I like the most is that you can either wear this out or just lounging at home. Overall I’m very happy and will definitely get more colors later on.
Sharon H.
I got a blue one and brown cuz they pretty asf and I got a M
Kathleen M.
I’m a 32F. this fit me so well! if I wear it too long I get spillage, but that is to be expected
Stephanie H.
loved it, they should make one longsleeved and not so cropped though
Grace D.
I got two colors the green and lavender and both looked like the product photo. The material is so soft and comfy you can wear it with you with out a bra. I would get the size you are in like a bralette as I’m a medium in those and these fit perfect.
Karen P.
I didn’t wear this one yet, but I got two other colors with the same size. The first one I wore is the orange one, and it fits pretty good 🙂 (will copy and paste this comment, Bc I’m lazy)
Rebecca H.
It arrived very fast, equal to the photo and excellent quality, I will definitely buy more!
Kathy W.
very nice and comfortable i usually wear a 36A/B and i got an M & its a bight tight when putting it on but once it is on its very comfortable the color is pretty much the same took about a month to arrive but the store shipped the item pretty fast
Frances N.
A must buy!! Fabric is great, and its super flattering!!
Janet J.
This top legit slays it just shows a little bit of nipple but who cares.
Katherine B.
One of my favorite tops! My partner liked it too. Love the muted color, super flattering! Super comfy and the structure of the top makes it supportive too! Fabric is tight yet stretchy, perfect for everyday use. Love it so much, glad I got multiple colors. Would purchase again, highly recommend. (I’m a 34B cup and got the smallest size and it fit real nice)
Angela G.
Stretchy fabric, the bright colours are a bit see through. Definitely size up.
Brittany K.
Cute and supportive will buy more
Catherine P.
ordered 5th of feb arrived 25th of feb. very stretchy and comfortable. band under boob fits perfect and supports. super soft and maintains shape. other colors may be see through i’ve only tried the black. kinda thin. i ordered several colors. these are essential n perfect for summer.
Christine W.
Took about a week and 6 days to arrive. Very stretchy and soft material. Came with like a chemical smell, but washing it will make it go away.
Megan H.
super cute! there are a few threads loose on the neck line, but nothing that would damage the hem. super sturdy and a bit see through with a bright colored bra (or with no bra) and it did take a hot minute to ship, but that’s expected considering the price