Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-25 Business days |
| Canada, Europe |
10-25 Business days |
| Australia, New Zealand |
10-25 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of cherryourshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Evelyn A.
Really cute! Are not made of Pearl but with small confetti iridescent, shine and have small colorful reflections, I like them! Quick shipment.
Olivia C.
Came fast, looks like the pictures. Not the best quality but they look the same. It’s definitely not opal though it looks like resin with glitter in it but I don’t mind
Carol L.
so so cute, arrived quicker than expected. a lot of them are too big for me but the smallest ones fit fine. sizes range from 6-9 or 10 ish. they haven’t tarnished yet but i wouldn’t be surprised if they did eventually
Sarah G.
I loved it.
Joan C.
rrly cute but kinda big
Lori F.
Fast shipping, good quality
Debra W.
Very accurate and super cute!! came in two ½ weeks to southern America
Софья Щ.
Beautiful rings, took for a photo
Sharon S.
pretty
Judy S.
Wonderful rings for their price. very pleased. fast delivery
Melissa W.
I LOVE THESE!!! but they came way too late. none are adjustable expect one.
Karen A.
i’ve bought these before but i had lost em so i bought them again, they dont stain & they’re super cute
Shirley L.
My heart’s a stereo It beats for you, so listen close Hear my thoughts in every no-ote Make me your radio And turn me up when you feel low (turn it up a little bit) This melody was meant for you (right there) Just sing along to my stereo (Gym Class Hero, baby) If I was just another dusty record on the shelf Would you blow me off and play me like everybody else? If I asked you to scratch my back, could you manage that? Like it yikky yeah, check it Travie, I can handle that Furthermore, I apologize for any skipping tracks It’s just the last girl that played me left a couple cracks I used to, used to, used to, used to, now I’m over that ‘Cause holding grudges over love is ancient artifacts If I could only find a note to make you understand I’d sing it softly in your ear and grab you by the hand Just keep it stuck inside your head, like your favorite tune And know my hearts a stereo that only plays for you My heart’s a stereo It beats for you, so listen close Hear my thoughts in every
Julia D.
Very accurate to its description! it also came in 12 days earlier than before 🙂 very light also, and fit most of my fingers (size 6 for ring finger and size 5 1/2 for index) much prettier in person! <3
Rose R.
Very pretty and larger sizes than other ring sold online.
Teresa F.
Thanks
Laura M.
super cute and they fit perfectly!
Amy L.
Good quality for the price
Angela V.
Accurate to image, shipped ahead of estimated delivery date. Most of them do not fit, but I knew a few probably wouldn’t. They are good for the most part but one of the stones is glued at an awkward, noticeable angle. You get what you pay for.
Sharon S.
Cute! Not great quality but matches the price. Pretty rings